Our Leaders

As BigCommerce continues to grow globally, the depth and range of our corporate leadership does as well. Our executives have experience growing companies like PayPal, HomeAway and Twitter. They are supported by a board of distinguished business leaders who know that building a great company takes unfailing commitment to your customers.

Experienced Executives

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Brent Bellm

Chief Executive Officer

Brent is the Chief Executive Officer of BigCommerce. A retail and ecommerce veteran of 20 years, Brent has served in a variety of executive leadership positions, successfully growing industry-leading companies including HomeAway and PayPal.

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Daniel Lentz

Chief Financial Officer

Daniel is the Chief Financial Officer of BigCommerce. He has over two decades of experience guiding the financial and operational functions within industry leaders including Dell, Procter & Gamble and RetailMeNot.

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Steven Chung


Steven is President of BigCommerce, where oversees the company’s Sales, Marketing and Services organizations. He has over 20 years of experience in technology and ecommerce leadership roles.

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Russell Klein

Chief Commercial Officer

Russell is the Chief Commercial Officer of BigCommerce. He brings more than 20 years of management experience spanning M&A, investments, joint ventures, business and corporate development.

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Ben Sumrall

Chief Operating Officer

Ben is the Chief Operating Officer of BigCommerce. He has more than 20 years experience in senior operations and finance roles at multi-billion dollar organizations including Amazon and Dell.

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Lisa Eggerton

Chief Marketing Officer

Lisa is the Chief Marketing Officer of BigCommerce. She has 20+ years of experience scaling high-growth companies with a focus on enterprise SaaS. In her multiple executive roles, she's been responsible for setting company vision and strategy, driving business performance through organic growth, global expansion and M&A, and navigating corporate exits.

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Brian Dhatt

Chief Technology Officer

Brian is the Chief Technology Officer of BigCommerce. Prior to BigCommerce, he served as CTO at Borderfree, where he led all aspects of product and technology, and previously held senior leadership positions at Jetsetter, Gilt City and Best Buy.

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Marc Ostryniec

Chief Sales Officer

Marc is the Chief Sales Officer of BigCommerce. Marc has more than 20 years of enterprise sales leadership experience, driving significant growth and execution within Retail, Financial Services and Manufacturing industries.

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Rob Kaloustian

Rob Kaloustian

Chief Services Officer

Rob is the Chief Services Officer at BigCommerce. He has more than two decades of experience leading customer success, sales engineering and customer-facing technical teams at a number of global tech companies.

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Rosie Rivel

Chief Information Officer

Rosie is the Chief Information Officer of BigCommerce. She has 25+ years of experience as an executive professional in the IT industry, including senior roles at Kelly Services, Delphi Medical and Deloitte Consulting.

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Hubert Ban

Chief Accounting Officer

Hubert Ban is BigCommerce’s Chief Accounting Officer. He brings over 20 years of experience in accounting and reporting roles at publicly traded companies and Big 4 accounting firms.

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Chuck Cassidy

General Counsel

Chuck is BigCommerce’s General Counsel. He has been with BigCommerce since 2017 and has been responsible for legal management of numerous business units and strategic priorities of the organization. He has broad experience representing growth-stage software and technology companies and previously practiced corporate and transactional law at Vinson & Elkins, L.L.P.

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Troy Cox

Troy Cox

SVP of Product

Troy is the Senior Vice President of Product for BigCommerce. He brings more than 20 years of product and engineering leadership experience across both startup and established public companies including Microsoft.

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Becky Logan

Becky Logan

Senior Vice President of People

Becky is the Senior Vice President of People at BigCommerce, where she oversees the company’s global talent management, HR operations and culture and employee experience functions. She has over 20 years of experience in human resources across technology and hospitality companies.

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World-Class Advisors

BOD Satish Malhotra
Satish Malhotra

The Container Store

BOD Sally Gilligan
Sally Gilligan

Gap Inc.

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Larry Bohn

General Catalyst

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Jeff Richards

GGV Capital

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Don Clarke

Plex Systems, Inc.

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Ellen Siminoff

Board of Directors Zynga, Shmoop, Discovery Education, Solarwinds

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