Flex Conversations requires Flex UI 2.0. If you are on Flex UI 1.x, please refer to Chat and Messaging pages.
Twilio Studio is a powerful visual editor for building, editing, and managing communication workflows. The Studio Canvas is the visual flow editor and is accessible through the Console.
You can use Studio to craft everything from order notifications, to conversational IVRs, to survey tools and SMS-enabled chatbots.
By default, Studio Flows serve as the entry point for all calls and messages within Flex. Out of the box, Flex includes three Studio Flows: Voice IVR, Messaging Flow, and WebChat Flow. These Flows use the Send To Flex Widget to send inbound communication to a TaskRouter Workflow.