Messaging Intelligence
Twilio's Messaging Intelligence comprises a suite of real-time messaging solutions leveraging AI/ML algorithms to enhance customer value beyond the use of logs and the Messaging Insights dashboards. You can assess the efficacy of these Messaging Intelligence capabilities by navigating to Monitor > Insights > Intelligence in the Twilio Console.
There you will find answers to questions such as:
- What are the projected monthly savings from using Twilio's SMS Pumping Protection for Programmable Messaging feature?
- What is the volume of sent messages that were blocked by SMS Pumping Protection?
- How do SMS pumping fraud activities break down by geography?
Public Beta
SMS Pumping Protection Insights are in Public Beta.
Currently only the SMS channel is supported.
SMS Pumping Protection uses automatic fraud detection to block messages flagged as being suspicious for SMS pumping fraud from being sent. It works by analyzing your current and historical SMS traffic for unusual patterns. When there are unexpected fluctuations in your SMS traffic for a specific location, or system-known malicious activity, this feature will automatically block messages to phone numbers associated with the suspected fraud.
SMS Pumping Protection Insights provides you with data visualizations and filtering capabilities to:
- Monitor estimated cost savings from SMS Pumping Protection.
- Analyze trends in messages scanned by SMS Pumping Protection.
- Understand the geographic breakdown of your SMS Pumping Protection.
SMS Pumping Protection Insights can be found in the Console by navigating to Monitor > Insights > Intelligence. The Messaging Intelligence Console page contains:
- The SMS Pumping tab with the SMS Pumping Protection Insights dashboard.
- Controls to filter your dashboard data.