Rich Messaging Features in the Twilio API for WhatsApp

WhatsApp allows text, emojis, and some formatting in messages. To format all or part of a message, use these formatting symbols:

Formatting	Symbol	Example
Bold	Asterisk (**)	Your total is $10.50.
Italic	Underscore (_)	Welcome to WhatsApp!
Strike-through	Tilde (~)	This is ~~better~~ best!
Code / Pre-formatted	Three backticks (```)	`print 'Hello World';`

Node.js

Python

Java

PHP

Ruby

twilio-cli

curl


_15// Download the helper library from https://www.twilio.com/docs/node/install
_15// Find your Account SID and Auth Token at twilio.com/console
_15// and set the environment variables. See http://twil.io/secure
_15const accountSid = process.env.TWILIO_ACCOUNT_SID;
_15const authToken = process.env.TWILIO_AUTH_TOKEN;
_15const client = require('twilio')(accountSid, authToken);
_15
_15client.messages
_15      .create({
_15         from: 'whatsapp:+15005550006',
_15         messagingServiceSid: 'MGXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX',
_15         body: '🎶I am _not_ ~pushing~ throwing away my *shot*!',
_15         to: '+15558675310'
_15       })
_15      .then(message => console.log(message.sid));

Output


_24{
_24  "account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
_24  "api_version": "2010-04-01",
_24  "body": "🎶I am _not_ ~pushing~ throwing away my *shot*!",
_24  "date_created": "Thu, 24 Aug 2023 05:01:45 +0000",
_24  "date_sent": "Thu, 24 Aug 2023 05:01:45 +0000",
_24  "date_updated": "Thu, 24 Aug 2023 05:01:45 +0000",
_24  "direction": "outbound-api",
_24  "error_code": null,
_24  "error_message": null,
_24  "from": "whatsapp:+15005550006",
_24  "num_media": "0",
_24  "num_segments": "1",
_24  "price": null,
_24  "price_unit": null,
_24  "messaging_service_sid": "MGXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
_24  "sid": "SMXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
_24  "status": "queued",
_24  "subresource_uris": {
_24    "media": "/2010-04-01/Accounts/ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/Messages/SMXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/Media.json"
_24  },
_24  "to": "+14155552345",
_24  "uri": "/2010-04-01/Accounts/ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/Messages/SMXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.json"
_24}

Rich Messaging Features in the Twilio API for WhatsApp

Rich outbound messages with Content Template Builder

Rich Inbound Features in Webhooks

Formatting in WhatsApp Messages

Send a formatted WhatsApp message