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Forward Calls with Twilio Studio


You can set up call forwarding with just one Studio Widget. Divert calls to your personal or business number and never miss a critical call again.


Prerequisites

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Before you get started, you'll need:

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Warning

If you are sending SMS to the U.S. or Canada, please be aware of updated restrictions on the use of Toll-Free numbers for messaging purposes. These restrictions do not apply to Voice, or to other non-SMS uses of Twilio phone numbers. But if you obtain a Toll-Free Number for non-SMS purposes and then wish to use it as well for Messaging, please read this first(link takes you to an external page).

New to Twilio Studio? Before completing this tutorial, you should familiarize yourself with the mechanics of working with Studio by reviewing the Getting Started guide.


You'll start with a blank Twilio Studio Flow. Log into your Twilio account and navigate to the Studio Dashboard(link takes you to an external page), then select Create new Flow or tap the + icon to create a new Flow. You can name your Flow anything you like, for example, "Call Forwarding".

You'll notice that the Canvas comes with a Widget already in place. That is the Trigger (Start) Widget, which kicks off your Flow when the trigger you specify occurs. In this case, the trigger is going to be an Incoming Call.

Twilio Studio Tutorial Forward Calls Trigger Widget with arrow pointing to Incoming Call trigger.Rate this page:

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