All Toll-Free numbers must be verified before they can be used for sms messaging in the United States and Canada. Starting Jan 31, 2024, a Twilio Toll-free number cannot send messages until the verification has been approved
. Please see this support article for more information.
You can submit your toll-free phone number for messaging verification directly from the Twilio Console and also review your verification status for any of the toll-free numbers in your account.
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You can search North America toll-free phone numbers that are available to purchase from Phone Numbers > Manage > Buy a number. Click on the Advanced Search section and select Toll-free as a number type. You'll then see a list of available phone numbers and their capabilities. Find a number you like and click Buy to add it to your account.